Protecting your data is central to our mission and a core part of OLA Data Security Best Practices.
Information Security
We maintain comprehensive security measures, including:
- Encryption: All data transmitted via HTTPS using TLS 1.2 or higher.
- Data Storage: Personal data stored in encrypted, access-controlled environments.
- Access Control: Only authorized staff and vendors may access consumer data.
- Monitoring: Regular audits and intrusion-detection systems.
- Incident Response: If a data breach occurs, we will notify affected users promptly as required by law.
Compliance Commitments
We comply with:
- Gramm-Leach-Bliley Act (GLBA) – Financial privacy and data protection
- Federal Trade Commission Act (Section 5 UDAP) – Fair and honest marketing
- CAN-SPAM Act (2003) – Email marketing and opt-out rights
- Telephone Consumer Protection Act (TCPA) – Consent for calls and texts
- Online Lenders Alliance (OLA) Best Practices 2024 – Transparency and consumer control
Vendor Management
All vendors, hosting providers, and marketing partners must:
- Sign a confidentiality agreement;
- Maintain comparable security controls; and
- Handle data in compliance with our privacy and security standards.
Consumer Support & Complaints
If you believe your information has been misused or mishandled, contact us at .
You may also reach the Online Lenders Alliance Consumer Hotline at 1-866-299-7585.